We went on 4th July for 2 nights, we were 4 of us. But it was a mixed experience, we did not get the hospitality we sought for from homestays. Like normal homestays we have been in coorg and chikmagalur, here there was not a single dedicated person for the people to stay in their cottages. No doubt their property was very beautiful, but for every small thing we had run for - asking for water, coffee etc. Their maid only used to come for cottage people when free. Other than the rooms there was no other activity. So overall not that a great experience.
Response from Trailroot Team:
Thank you for taking time out to review our property, we consider guest feedback is essential in improving our experiences.
We have conveyed your feedback to the property caretaker and would like to assure you that they have initiated the appropriate measures to ensure that the same is rectified at the earliest.
Let me assure you that we have taken all your feedback positively.
Assuring you of our best attention and services at all times.
Team - Trailroot
Rooms - 4/5 (Wardrobe/Cupboard is missing)
Cleanliness - 5/5
Host - 5/5
Food - 4/5 ( Good food, could add more variety)
Surrounding area/Estate area - 4/5 (Maintenance is in progress)
Overall very good experience and thanks again to the host for making it a comfortable stay.
Best host and hospitality, thanks to trailroot.
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Vijay NisnaDec, 2018
The good feeling started from the booking through Trailroot.in. Then we arrived and was floored looking at the property amidst lush green coffee and pepper plantation. Food is to die for. They served chicken in lunch which my wife doesn''t have. She was served fish instead. We were served our dinner in a quite pace. The team which works there is just amazing. soak the nature, enjoy the tranquility and listen to the eye shattering silence. My God the property, the staff, the food, the place just rocks.
One of the best homestays in Chickmagalur. Kudos to Charan team for all the warm welcome, entertainment, services and of course good food. Amidst coffee plantation, stay was memorable, walk in the coffee estate, services...and all in reasonable price. We were a team of 14 from Chennai and Bangalore. All of us enjoyed the stay and memories with us. Good management Charan and team.
It was a wonderful stay altogether including, stay, food, greenery around, play area, swimming pool. All the food items we are were very tasty.
Rooms , food & service is good. The overall ambience of the property is ordinary.
Best Home stay during trip to Chikmagalur. Home stay and the property is just awesome. It is filled with lush greenery, piece and activities that can help you to stress out. Hospitality is great! All staff were ready to help and support. Campfire in the evening is the nice concept. Staff is well verse of nearby locations / places to visit. Well guided us to the nearby tourists places.
Food is good and with a different verity. Enjoyed the stay alot!
The stay was very pleasant with clean rooms and tasty food, the hospitality was very good from the host...
Vinod RajApr, 2018
Very good location,staff,food,accommodation.It is more like a home away from.The property is pleasant. The entire property has been very well maintained.This is our second visit to the place & we are eager to get back again.
Chikmagalur Homestay welcoming trailroot.in guests since Jun, 2018Host along with his sister takes care of the guest in the property with a warm hospitality and serve them the home cooked delicious malnad cuisine.
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