JLR-Kings Sanctuary welcoming guests since Mar, 2019
Comfortable stay and good hospitality
MAHALAKSHMI SLOct, 2019
Courteous Staff, the vast property, safari
Overall quality of food. Idli was not baked fully and chutney had lot of raw garlic making it bitter. Bread pudding overloaded with sweet and cashews. Items were not refilled on time.
Bathroom fixtures need upgrade as they were either not working the way they had to or not working at all. Room needed more cleaning.
There is a phone in the room but has no connection. It also said free wifi, I did not find one
Not 100% value for money. I was asked to pay more as it is Diwali season and there was more booking. I dont think the property was full. I should have paid atleast a Rs.1000 less per person for the returns I got.
I will not recommend this place for others for this price.
Response from Trailroot Team:
Thank you for taking time out to review our property, we consider guest feedback is essential in improving our experiences.
We are very sorry regarding your experience with the JLR-Kings sanctuary.
We have conveyed your feedback to the property manager and Jungle Lodges H.O, Bengaluru, would like to assure you that they have initiated the appropriate measures to ensure that the same is rectified at the earliest regarding your concerns.
Also I would like to mention that we have refunded the amount which was collected by JLR as Deepavali hike immediately after your booking and none of the JLR properties have wifi facilities which is clearly mentioned in our website in the property amenities.
Let me assure you that we have taken all your feedback positively.
Assuring you of our best attention and services at all times.
Team - Trailroot
HARI KRISHNAJul, 2019
Good and comfortable stay in JLR.
Stay was excellent, had a good time in safari and a ideal place for a family outing
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Kishan UrsMay, 2019
Wonderful stay at the JLR property, food was decent. Had a sighting of Tiger in the safari my whole enjoyed very much. Will visit again with my frnds
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