Terms


This website is provided by Trailroot Holidays Pvt Ltd (hereinafter referred to as "Trailroot" ), a company incorporated under the Companies Act, 1956 of India, having its registered office at 2nd Phase JP Nagar, KSRTC Layout, Bengaluru - 560078, India and shall be used for informational purposes only. By using the Website or downloading materials from the website, you hereby agree to abide by the terms and conditions set forth in this Terms of Use. In the event of you not agreeing to these terms and conditions, you are requested by Trailroot not to use the website or download materials from the website.


Trailroot has tried to ensure that the contents of this website are accurate. However Trailroot will not accept liability for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Visitors who use this website and rely on any information do so at their own risk. Trailroot does not represent or warrant that the information accessible via the website is accurate, complete or up to date. Price and availability of information is subject to change without notice.


Trailroot will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.


Trailroot takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. Trailroot has no control over the content and availability of external websites we may link to.


Guidelines during COVID-19!

All hosts and guests


  • Don’t travel if you’ve recently been exposed to or have symptoms of COVID-19.
  • Wear a mask or face covering when interacting in person.
  • Maintain a distance of 6 feet from each other at all times.
  • Be sure to check for travel restrictions before booking and traveling to an accommodation.
  • Please go through the various guidelines issued by Ministry of Health and Family Welfare, Govt. of India and the State Govt.
  • Follow Guidelines for biological parks, zoo, sanctuary and national parks
  • 65 years and kids below 10 years are not permitted to go on safari.
  • Guest are recommended to carry their own mask,sanitizer and wet wipes for personal use.
  • Put all bio-degradable disposable plates/cups/bottles after use in the garbage bag.
  • Spitting is strictly prohibited.
Guidelines Ministry of Health Guidelines for national parks

For any reservation booked through Trailroot Holidays Pvt Ltd., All requests for cancellations of confirmed bookings have to be received from the person who made the booking in writing or email at our office in Bengaluru.
  • 15% of tariff for cancellation prior to three weeks before chick-in date.
  • 50% of tariff for cancellation less than three weeks and prior to one week before check-in date.
  • No refund or cancellation less one week before check-in date.
  • No refund for cancellation of booking between 15 December 2021 to 2 January 2022. Once confirmation voucher is raised and payment is received.
* Trailroot also reserve the right under any circumstances to cancel your Booking or travel arrangements by assigning reasons to you (eg. Bad weather etc.).
* In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.
* Please note cancellation policy is subject to change. It depends on the Homestay,Jungle lodges and Resort policy. In peak season, some may charge 100% cancellation.

For any reservation booked through Trailroot Holidays Pvt Ltd., All requests for cancellations of confirmed bookings have to be received from the person who made the booking in writing or email at our office in Bengaluru.
  • Package cancellation is subject to hotel.
  • Flight cancellation will be as per airline cancellation policy.
  • Please note cancellation policy is subject to change. It depends on the hotel policy. In peak season, some hotels may charge 100% cancellation.
  • Trailroot also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you (eg. Bad weather etc.)
  • In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.

For any Reservation booked through Trailroot Holidays Pvt Ltd.,
Filght/Package booking :


If you have a complaint...?

  • If you face any problem during your holiday, please inform the relevant supplier (e.g. your Host, hotelier, transporter etc.) and/or our representative immediately who will endeavor to set things right.
  • If your complaint is not resolved locally, please follow this up within 7 days of your return home by writing to us, with your booking reference and all other relevant information.
  • However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider.
  • All third party service providers are independent contractors who are at no time under our control or supervision.

All images used on this website were obtained in good faith by Trailroot and in the belief that all necessary consents and clearances were obtained for their use. However, if you believe that unauthorized use has been made of an image belonging to you please contact us at info@trailroot.in.

Trademark : Trailroot® ownes the following registered trademark.