Terms and conditions

Terms


This website is provided by Trailroot Holidays Pvt Ltd (hereinafter referred to as "Trailroot" ), a company incorporated under the Companies Act, 1956 of India, having its registered office at 2nd Phase JP Nagar, KSRTC Layout, Bengaluru - 560078, India and shall be used for informational purposes only. By using the Website or downloading materials from the website, you hereby agree to abide by the terms and conditions set forth in this Terms of Use. In the event of you not agreeing to these terms and conditions, you are requested by Trailroot not to use the website or download materials from the website.


Trailroot has tried to ensure that the contents of this website are accurate. However Trailroot will not accept liability for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Visitors who use this website and rely on any information do so at their own risk. Trailroot does not represent or warrant that the information accessible via the website is accurate, complete or up to date. Price and availability of information is subject to change without notice.


Trailroot will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.


Trailroot takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. Trailroot has no control over the content and availability of external websites we may link to.


Guidelines during COVID-19!

Bookings made on or after June, 2020, consider the risk of the coronavirus (COVID-19) and its associated government measures.


  • Be sure to check for travel restrictions before booking and traveling to an accommodation.
  • Please go through the various guidelines issued by Ministry of Health and Family Welfare, Govt. of India and the State Govt.
  • People travelling from outside the State of Karnataka are advised not to book due to the quarantine policy of Govt. of Karnataka.
  • Follow Guidelines for biological parks, zoo, sanctuary and national parks
  • 65 years and kids below 10 years are not permitted to go on safari.
  • Guest are recommended to carry their own mask,sanitizer and wet wipes for personal use.
  • Always keep a safe distance of at least 6feet while you are at the property.
  • Put all bio-degradable disposable plates/cups/bottles after use in the garbage bag.
  • Spitting is strictly prohibited.
Guidelines Ministry of Health Guidelines for national parks

For any reservation booked through Trailroot Holidays Pvt Ltd., All requests for cancellations of confirmed bookings have to be received from the person who made the booking in writing or email at our office in Bengaluru.
* Trailroot also reserve the right under any circumstances to cancel your Booking or travel arrangements by assigning reasons to you (eg. Bad weather etc.).
* In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.
* Please note cancellation policy is subject to change. It depends on the Homestay,Jungle lodges and Resort policy. In peak season, some may charge 100% cancellation.

For any reservation booked through Trailroot Holidays Pvt Ltd., All requests for cancellations of confirmed bookings have to be received from the person who made the booking in writing or email at our office in Bengaluru.

For any Reservation booked through Trailroot Holidays Pvt Ltd.,
Filght/Package booking :


If you have a complaint...?

  • If you face any problem during your holiday, please inform the relevant supplier (e.g. your Host, hotelier, transporter etc.) and/or our representative immediately who will endeavor to set things right.
  • If your complaint is not resolved locally, please follow this up within 7 days of your return home by writing to us, with your booking reference and all other relevant information.
  • However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider.
  • All third party service providers are independent contractors who are at no time under our control or supervision.

All images used on this website were obtained in good faith by Trailroot and in the belief that all necessary consents and clearances were obtained for their use. However, if you believe that unauthorized use has been made of an image belonging to you please contact us at info@trailroot.in.

Trademark : Trailroot® ownes the following registered trademark.