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Gokul TripatyNov, 2018
Best hospitality experienced at serai. Must do spa at serai. We are Gujarati and they cooked food according to our test. Service was outstanding and staff attitude was too generous. View of resort is oustanding. So many things to do for kids such as kids party, cooking, etc. Thanks to trailroot for booking the stay very smoothly with transparent informations
Manjunath HegdeOct, 2018
The place is awesome,nice place to be with family. The hospitality is very fine and the staff are very cordial.The food and the the f & b staff are very nice and the best part is you can order food of your choice.Nice place and we will be visiting again
we group of 10 adult visited serai chikmaglore in month of july 1st week. climate was superb. Resort has 28 villas.all are very well maintained. Bathroom is big in size with all amenities. villa also big in size with good interior. All villas has pvt pool or jacuzzi. Pool & jacuzzi are big and well maintained.Resort also provide electric buggy for inner transportation. check in was quick & easy. Best part of resort is F&B dept. We were treated with awesome food in quality /quantity/ choice. we had theme lunch & dinner all three days. cuisine taste was superb & delicious. special mention of chef mallesh & kanwaljeetsingh. F & B manager summit & wilfred were very co-operative and were never say no attitude person. one advice to fellow travellers opt for off season so it become value for money. Its must visit place in life time.
Fantastic place, Friendly Staff and most of all the food is brilliant (Vegetarian). The property is extremely well maintained which makes the stay quite memorable. Don''t forget to get the massage therapy done as the therapist are by far the best I''ve experienced.
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Ganesh KrishnaFeb, 2018
The Serai is a beautiful resort close to Chikmagalur town (not high up in the hills like Trivik or Java Rain). It''s a gorgeous property with large villas nestled amongst coffee plantations. While the property was well maintained overall and the service was good, the food, especially the buffet breakfast, was absolutely underwhelming. It seems that most resorts are striving towards mediocrity when it comes to food. Please see the attached image of our poached eggs, which were completely overdone and soggy with water. A knife and fork were placed besides my husband, angled towards him. It is clear that the chefs and service staff in the dining area are in desperate need of training. Having said that, the a la carte menu, especially the Malnad cuisine, was very good.
Paveez Dec, 2017
Situated in Chikmanglur amidst the dense green cover on a 70 acre land with coffee, black pepper, jack fruit, etc plantation, Serai is constructed on just 7 acres of that 70 acres.
The beauty of the place enchants you as soon as you enter the main gates of the property. The reception lobby, overlooking the whole property, at the top just adds to it. I had gone there on a 2N3D vavtion with friends in monsoon month of July. I was just in awe with the place. We had booked a villa for ourself with private pool and it was just sheer luxury!! The most comfortable and relaxed stay you can ever get is this!
Just they need to work a little on their food and the food prices. The menu is very limited and a little high priced.
But all-in-all a must must visit place!!
Hamsika VishnuAug, 2017
Went there for a weekend getaway with family! Around 4 hours from Bangalore so u don’t get tired reaching there and moreover the drive is smooth and beautiful!
The place offers you Uber luxury.. we had a comfortable stay with a toddler and an infant.. the private pool is a great stress buster where one can have some fun family time.. the staff is quiet helpful and prompt.. food is good.. not much options from the fixed menu though but the breakfast has a wide buffet spread and tastes delicious at the same time..
Friendly staff and prompt service makes it a wonderful place to relax and have some good time!!
The Serai welcoming trailroot.in guests since Jan, 1900A well behaved hospitality members who are professionally trained to serve their guest with utmost care & hospitality by keeping a broad smile on their face.
Based on customer review...
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